FREQUENTLY ASKED QUESTIONS (FAQs)
How do I apply for internships?
Do refer to OASIS > OnTRACII > Undergraduate Career Services
How do I connect my laptop to the school’s printer cloud?
Visit the IT Help Centre (Next to School of Accountancy’s basement lift).
Where do I go if I have problems resetting my SMU account passwords or any IT related problems?
Visit the IT Help Centre (Next to School of Accountancy’s basement lift)
Where can I pay my school fees/miscellaneous fees?
Visit the Student Services Hub (located opposite Booklink).
How do I apply for Scholarships and Bursaries?
Do refer to OASIS > Financial Aid Applications.
How do I join SMUSA as a Deputy?
SMUSA recruits Deputies in the first few weeks of January so do look out for our recruitment emails.
How do I run for SMUSA Executive Committee?
General Elections will take place in September, where you can choose to run for SMUSA Executive Commitee (ExCo). Should you receive the required number of votes, you will have a seat in the ExCo.
How do I put posters along the concourse or the general noticeboard?
Please refer to the SMUSA Poster Guidelines under the Helpdesk Tab. It can be found under the Secretariat’s Poster Guidelines.
Academic & Welfare
What are the processes involved in BOSS Bidding/How do I BOSS Bid?
You can look out for our OASIS/BOSS Bidding Handbook.
When will SMUSA release the SMUSA Students Survey?
The survey will be released to students once every term. Look out for the survey in your email.
When will I get my e$ from completing the SMUSA Students Survey?
e$ will be issued to you before your next bidding window.
Will I be entitled to SMUSA’s welfare?
As long as you are a matriculated SMU student, you will be entitled to our welfare!
When are SMUSA Welfare Drives usually held?
Our Welfare Drives are conducted once per semester.
How do I check my term results on OASIS?
Refer to E-learn’s ‘results’ tab in each module’s page
Refer to OASIS -> Examination Grades
Wait for the official email sent by the Office for the final grades and GPA count
What are the counselling services provided in SMU?
You can schedule an appointment with a professional counsellor from Mrs Wong Kwok Leong Student Wellness Centre (https://booking.smu.edu.sg).
How do I go about using the LCD screens in SMU?
You may choose to play images or videos (in .wmv/.avi/.png formats only).
Where can I give my feedback?
Where will my feedback be channelled to?
The feedback through the form and email will be managed by the Honorary General Secretary department, and directed to the relevant departments in the ExCo.
How do I become a writer for The Blue And Gold?
Look out for The Blue And Gold's recruitment emails.
How do I start looking for sponsorship for my events?
Please refer to the SMUSA Sponsorship Guidelines on the various do’s and don'ts when requesting for sponsorships.
What are the different sponsors I can approach for my events?
There is a list of companies that you can approach and those that you cannot. All these can be found in the SMUSA Sponsorship Guidelines.
I am interested in using the pushcart for a small start-up, how do I find out more information about it?
Please email email@example.com with your business proposal.
What are the student privileges that Bizcom has for students?
How do I go about advertising for non-student group activities? (Posters, EDMs, social media posts)
How many events does SMUSA have in summer?
We have 3 signature events in the summer – Freshmen Orientation, Vivace (annual CCA Fair) and Bash (annual party event).
How do I sign up to be part of the Organising Committees for the summer events?
Organising Committees recruitment for the various SMUSA summer events opens around mid January, via emails sent by SMUSA. We promote the recruitment on our Instagram too, so do look out for it!
How do I sign up to be a facilitator for Freshmen Orientation?
Facilitator sign-ups open around the beginning of March, via emails sent out by Freshmen Orientation. If you miss the email, we promote the recruitment on our Instagram as well, so do look out for it!
How does my CCA sign-up for Vivace?
The Vivace Organising Committee sends out an invitation email and a sign-up form to all clubs and societies during the summer period, so do keep a lookout for it!
Are there any other events for the year?
SMUSA organises Biannual events that occur once every semester where we aim to connect with students through various activities and unique concepts. Take a peep at our Instagram (@sgsmusa) to have a look at our past events!
Will I be entitled to participate in the Biannual event?
As long as you are a matriculated SMU student, you are a member of SMUSA, and hence you will be entitled to participate!
What do I do if I need receipt booklets for my event/fundraising?
Intended usage of the receipt books (e.g. Selling of Merchandise/ Tickets/ Fundraising Items)
Number of receipt books needed
Estimated duration of usage and return of receipt books date
Person in-charge of the receipt books
How long is the lead time for requesting receipt booklets?
At least 5 working days in advance.
When do I have to return the receipt books?
By 5 working days after the event has concluded.
How do my CCA get fundings from the Budget Endorsement Meeting (BEM)?
Finance Secretaries from all CBds will gather the budget from all clubs and pitch it to the SMUSA Finance Committee during the BEM conducted once every term.
What is International Connections (ICON)?
Find out about ICON here.
Is ICON only for international students?
ICON is for everyone, regardless of your nationality. Over the years, ICON sees many Singaporeans joining because they want to make SMU into a diverse and inclusive home for all.
How do I become a member of ICON?
If you are an international student, you are automatically a member of ICON.
Joining the Organising Committee for any of the ICON signature events
Being a facilitator for ICON Camp
Joining the ExCo of any of the 12 ICON clubs or
Attending at least 2 ICON club events
If I am an exchange student, what can ICON do for me?
As an exchange student, you’re welcome to participate in all of ICON’s events/activities (except ICON Camp).
How can I go about loaning assets from SMUSA?
Please read the Asset Loaning Standing Order found on the website and proceed on to fill up the Asset Loan Form www.tinyurl.com/smusa-asset.
Requesters should use the Request of Change template found on SMUSA’s Website should there be any changes in the inventory loaned, indicating the request ID allocated to them.
How early in advance can I book my logistics?
What timings and who can I contact regarding my collection and return of logistics?
Please ensure that you notify the relevant POC of any late comings at least 1 hour before the allocated time. Additionally, please check the condition of the assets before signing them out.
How do I book SMUSA Hub?
How early in advance can I book a slot?
How can I book a booth space for my OCSP?
If you are booking it for your OCSP/CSP, you have to liaise with your C4SR project manager to book it for you.